Updated March 15, 2023

The Kicksmate aims to send your orders to our logistics within the day or the next day for all Metro Manila locations please expect 1-2 days for your orders to arrive, 3-business days for Visayas and 7-14 days for Mindanao after every successful payment.

You also have the option to choose an express delivery service we only use Lalamove (Applicable only within Metro Manila) which will be charge at the shoppers expense. This is only available from 8am to 5pm.

Our delivery schedule runs from Mondays to Saturdays. Please remember that we do not deliver or ship every Sundays, and Holidays.

The Kicksmate delivers Nationwide. Any order request with a shipping address located outside of the Philippines will not be fulfilled.

If you are not available to personally receive your package, you may designate an authorized representative in the Checkout page or you can send a text message with the order id.

We reserve the right to request the recipient to furnish a government-issued ID to validate their identity before releasing the order.

Any guarantees made as to delivery times are subject to delays resulting from unforeseen events or force majeure.